If, for some reason, you are not satisfied with the product you ordered, you can send it back to us. Of course we would undertake the shipping cost in the case that it is the consequence of a mistake on our side.
Is it possible to swap the product? We will send you another product as soon as we receive the returned package. We cover the postage cost of the second product in the case that it is due to a mistake on our side. If you change your mind about the product and return it to us, you will be asked to contribute to the product shipping costs.
Conditions of the returned product: Please note that in order to receive a full refund of the product price, or an exchange of equal value, we will ask you to return the product in the same conditions as when we sent it to you.